2011 Client Satisfaction Survey Results

At Bromelkamp Company, we pride ourselves on our excellent customer service! To ensure that we are meeting our clients needs in the best way possible, and to address any outstanding issues, we conduct a client satisfaction survey with each of our clients annually. In addition to an annual telephone survey, clients have the opportunity to give feedback (anonymously or not) at any time through our online survey.

Here are the average survey ratings by category for 2011. Ratings were given on a 1 (poor) to 10 (excellent) scale. To view the complete client satisfaction survey, or to leave your feedback, click here.