Investment in Training = Client Satisfaction
Minneapolis, MN; December 30, 2015: Bromelkamp Company focuses not only on technology trends but on client satisfaction and it has the data to prove it. Renowned for its attention to exceptional customer service and a goal of complete client satisfaction, Bromelkamp Company monitors client feedback closely. The leadership team relies on various communication channels to monitor clients, one of which is an annual survey. Data gathered from the survey informs work in the area of product development and technical support, with a predominant emphasis on satisfaction. A common theme that has been noted among all survey respondents is that an investment in ongoing training and support results in a more satisfied client.
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Using Bromelkamp Company's Integrated Software Saves Branch County Community Foundation Time and Resources
Minneapolis, MN; October 29, 2015: Bromelkamp Company LLC easily recognizes the value that integrated software brings to foundations because their clients consistently rank their overall satisfaction as 9/10, on average. Currently, over 75 community foundations use Bromelkamp's Community Pearl or Community Akoya.net software to manage their operations, specifically their contacts/CRM, scholarship & grantmaking, fundraising, and fund accounting. Many note that an integrated database maximizes staff time by automating their internal processes. However, Bromelkamp Company also offers online grant application and committee review, through the addition of eGrant.net and Reviewer. Several foundations have combined their use of an integrated database with an online application process to dramatically improve operational efficiences.
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Bromelkamp Company Adds Experienced Grantmakers to Consulting Team
Minneapolis, MN; September 29, 2015: Bromelkamp Company takes pride in their reputation of outstanding customer service and creative solutions. When hiring Consulting Team members, these attributes are highly sought after. With that in mind, the Bromelkamp Company Consulting Team added two new employees in 2015: Marie Erb as Support Representative and Jeff Tenbusch as Database Consultant.
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Bromelkamp Company Hosts Annual Learning Academy
Minneapolis, MN; August 31, 2015: Bromelkamp Company LLC hosts its annual learning Academy this year on September 9-11, 2015. The 2015 Academy will be held in Cleveland, Ohio at the Foundation Center-Cleveland. The three day learning opportunity includes a section of classes for all levels of experience, including learning tracks for finance, program, administrative and fundraising staff. This year, a new class specifically for fund accounting troubleshooting will teach participants how best to navigate their Pearl database to find and correct common errors. In addition to the traditional evening networking event and President Henry Bromelkamp's annual keynote address, all participants are invited to join the Foundation Center for lunch one day, where they will engage in a dialogue about the services they offer. For more information and details, visit our website: http://bromelkamp.com/academy.
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Bromelkamp Company Offers Software Discounts to the Forum of Regional Associations of Grantmakers Partners
Minneapolis, MN; July 28, 2015: Bromelkamp Company LLC recognizes the value that regional membership groups provide to their constituents through service and information sharing. Members of the Forum of Regional Associations of Grantmakers offer an array of supportive services to their foundation members, including hosting learning webinars, providing access to relevant literature, and ensuring opportunities for skill development and networking. Members of regional associations gather regularly to review software options, as well as to discuss the trends in the field, and invite Bromelkamp Company to present their software solutions and facilitate meaningful discussions. Through this partnershoip, Bromelkamp Company is pleased to offer a discount on its Akoya.net and Pearl Software to participating Forum of Regional Associations of Grantmakers members.
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